Refund policy
We request you to double-check the size of the product as it should serve your need of purchase. Confirm with the space available before placing the order or contact us for more specifications based on your use case.
Note: We do not offer Return/Exchange facility.
If you receive the wrong product (wrong size, polish, or other specification), we will replace it with the correct product as per your order. Please register a complaint within 72 hours of delivery.
- If the product is damaged, we will assess the issue within 72 hours and decide on a suitable resolution, which may include repair, replacement, or other corrective measures.
- For minor damages repairable locally, we will reimburse the genuine expenses.
- For significant damages, we will replace the product.
Cancellation*
| Order Placed | Within 24 Hours | After 24 Hours | Shipped |
|---|---|---|---|
| Non-Customized Order Cancellation (Incl. Polish/ Tile change) | 2.95% Cancellation Charge | 50% Cancellation Charge | 100% Cancellation Charge |
| Customized Order (Made as per specifications given at the time of placing the order) | 2.95% Cancellation Charge | 50% Cancellation Charge | 100% Cancellation Charge |
| Non-Customized Order Delayed by 30 days (From the date of order placement, If not stated before) | N/A | N/A | 100% Cancellation Charge |
| Customized Order Delayed by 45 days (from the date of order placement, if not stated before)* | N/A | N/A | 100% Cancellation Charge |
*At our sole discretion
Note: Customers can request cancellation with their registered mobile number or email address by contacting us on WhatsApp or Email.
Subject to Jodhpur Jurisdiction
Showroom + Factory
Showroom + Factory : 82, Hasti Colony, Jhalamand, Jodhpur, Rajasthan, 342001.
Let customers speak for us
Good job……I ordered a jhula and exactly got what I wanted thank you
Impressed by the meticulous sharing of updates and pictures and customisations at no extra cost ! Love my mirror !
A simple but useful purchase for keeping lamps. But it's quality has enhanced lighting by magical proportions.
Very neat work done on the wood.Very good finishing price bit high but value for money
Excellent product. Wood quality is genuine.
We are very happy with the product. We are looking this product from many times. Got this from Woodsala. Those who loves vintage style we highly recommend this product instead of plastic framed mirror. Purely made of wood and elegant style, affordable cost, on time delivery, good packing, Thank you Woodsala make us happy.
Very respectable price. Very slick. Fit for small apartment. Happy to received the product.
The box looks exactly as I expected.Wood used for making the box is also nice .Box got delivered even before the expected delivery date and packaging done was very good. Totally loved the product.ordered few more other products from woodshala 🙂
Woodsala has given a very personal service. Particularly by Shri Rahul and Shri Monish. Even though the deal was online and through telephone talk but it felt like a very face to face over the counter deal.
Dining table and chairs quality is excellent. The whole table and chairs travelled all the way from Jaipur to Mumbai, the packing was very good snd it reached my home without a single scratch. Visitors to my home and guests were surprised to see such a wonderful dining table and asked from where I purchased the same.
Thank you woodsala and team for your great product and service.
I purchased this Lord Ganesh to gift to my friend house 🏠 warming ceremony. It is such a wonderful gifting item.
The desktop organizer is exactly it looks in pics and the quality is A class.
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